Returns & Exchanges
At The Nordstick, we are committed to your training success and offer a 30-day return policy to ensure you are completely satisfied with your performance gear. If you are not 100% happy with your purchase, we make the return and exchange process simple and hassle-free.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your Nordstick gear in its original packaging, ensuring all components and manuals are included to qualify for a full refund.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing